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  • What is it about ?
    The O Kairos Loyalty Program works by accumulating points for each order placed on the online store www.okairos.eu and regardless of the product purchased.
  • What do I gain?
    1 point for every €1 spent, excluding delivery costs and possible discounts.
  • How many points do I have?
    To have the Rewards points earned, it is necessary to create a customer account and become a member of the O Kairos loyalty program. Please refer to the question "How to participate in the Loyalty Program?" Since the opening of the site www.okairos.eu on October 27 , 2023: The amount of purchases made by all customers before the implementation of the O Kairos Loyalty Program since December 15, 2023 will be taken back and converted into Rewards points, excluding discounts applied and excluding delivery costs. Since December 15, 2023 , Rewards points are automatically awarded to each new order placed on the site (www.okairos.eu) whether you are a member or not. As a reminder, if you wish to consult the balance of your Rewards points and redeem them, you must create a customer account.
  • How to participate in the loyalty program?
    Register as a member of the site www.okairos.eu and create your customer space. This program is 100% free and without obligation. Register on the “Loyalty Program” page (1) from the menu then click on “Become a member (2) ”:
  • What is my customer area? What does it mean to be a “Member of the O Kairos site?”
    Your registration on the O Kairos site allows you to access the status of “Member” and to have at your disposal a customer space in which you can: - Check your loyalty points balance - Transform your points into discounts - View the history of your online purchases and invoices - Access your personal data and modify them directly online - Find your wish lists To view your points balance and convert them into vouchers, click on “My rewards” :
  • How to earn points ?
    1. Receive 50 Welcome Points by registering as a member of the site www.okairos.eu and create your customer space. 2. Buy any item on the website www.okairos.eu 1 € spent = 1 point, excluding delivery costs and possible discounts. Ex: €19.90 including tax = 19 points
  • When should I spend my points?
    Your points are stored in your customer (member) area. Once you have reached 100 points or €10, you will receive an email. You can transform them into a discount code at any time to use when ordering. Points are valid for 1 year from the date of order. The allocation of points is calculated based on the amount of the order, all taxes included, without any discounts and without shipping costs.
  • How to convert points into euros?
    If you are already registered as a member of the site and have a minimum of 100 points, there are two possibilities: 1. In your customer area under the “My rewards” section, click on the “Get a coupon” button (1) and copy the coupon code corresponding to your reduction (2) when paying for your order in the field provided for this “Enter a code” effect 2. When paying for your order at the cart level, select and apply a reward coupon.
  • Que se passe-t-il avec vos points de fidélité si vous souhaitez les utiliser lors de la commande mais ensuite décidez de ne pas le faire ?
    Pas de problème, vos points sont réutilisables pour une prochaine commande. Lorsque vous validez votre commande en utilisant 100 points de fidélité pour générer un code de réduction, si vous changez d'avis et préférez les conserver, les points seront déduits de votre compte fidélité mais resteront disponibles dans votre espace « Mes Récompenses » sous forme de coupon de réduction.
  • Where do the extra virgin olive oils offered in the O Kairos store come from?
    We source our olive oil from the Peloponnese region of Greece. All activities, including harvesting, pressing and bagging and bottling, take place in this region. Straight from the source! O Kairos and Fresko olive oil comes from olive groves in the Koroni and Kalamata region in the South Peloponnese. Oleosophia olive oil comes from olive groves located in the Corinth region in the North Peloponnese.
  • What payments are accepted on the O Kairos Online Store?
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